NetTarius Technology Managed Services Solutions
TECHNOLOGY MANAGED SERVICES TO PROVIDE YOU SEAMLESS INFORMATION TECHNOLOGY THROUGH A SINGLE SOURCE IN AN EFFECTIVE AND EFFICIENT MANNER
Commitment of implementing state of the art technological solutions and planning to advance your organization’s productivity is ineffective without the empowerment of having the ability to receive timely, effective IT support without the worry of incurring shocking service costs.
Our Managed Services solutions are designed to provide solutions for your Network and System Integration, Wireless and Broadband and Video Surveillance for Intelligent Security Systems technology needs.
NetTarius provides 24/7/365 monitoring for your critical systems allowing you to sleep at night knowing your systems are being overseen. This proactive observance allows our trained staff to take action and manage situations to insure minimal down time of your systems.
NetTarius offers experienced Help Desk support that can identify your issue and solve it at that level, or accelerate the issue to the level of support required so you can continue on with your corporate responsibilities.
Whether it’s a network fax machine, a copier, a scanner your phone system, or a specific IT concern, having a single point of contact for all IT matters will provide increased productivity. NetTarius will manage your needs to resolution through the dispatch the appropriate vendors(s). It’s as simple as a single email or a phone call to initial a trouble ticket; from there it become a problem for NetTarius not you.
NetTarius is often utilized for its consulting ability to give organizations access to the highest quality, technically proficient engineers, developers, project managers and technicians to:
- Offer second opinions
- Review vendor proposals and give independent feedback (including analysis of costs, needs and available alternatives)
- Create a technology plan to further the it needs of your organization
MONITORING
Businesses of all sizes small, medium and large manage budgets and more specifically, their IT budgets. Having the peace of mind that your systems will be monitored on a 24/7/365 basis for a single rate eases the “unexpected” budget hits that ultimately cause loss of time for development of descriptive explanations for those “unexpected” costs to senior management. NetTarius provides the following services relative to your monitoring needs:
- Monitoring of critical systems 24/7/365
- Remote diagnosis of problems before they occur
- Budget planning for IT purchases
- Minimize lost productivity through less downtime
- Expert staff on call 24 hours a day
During extended normal business hours NetTarius provides a Help Desk support service that can often identify and solve problems with just an email or phone. Our Help Desk technicians are certified to support Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook and Exchange as well as server, desktop hardware, printers, network copiers, scanners and PDAs. If the problem requires a higher level technician or expert the problem will be accelerated to the required level and acted upon.
SINGLE POINT OF CONTACT (vendor management)
Is your office manager or a similar position one of the busiest in your organization? Does senior management want this individual spending numerous hours managing vendors for your IT needs? With a single phone call or email, NetTarius will generate a trouble ticket and take responsibility of the IT problem allowing your staff to pursue activities relative to keeping the organization running. NetTarius will handle:
- All voice or data network-connected equipment
- Phone and internet service providers
- Phone systems
- Faxes
- Copiers
- Scanners
- Digital Imaging systems
- Proprietary software application vendors
TECHNOLOGICAL SOLUTIONS AND PLANNING
NetTarius works with you to implement state-of-art, on the leading edge technology solutions to satisfy your current and future technological needs. After a thorough analysis, you will receive a detailed technological plan identifying an implementation process of immediate and future needs to meeting your corporate objectives.
Our analysis will include:
- Assessment of current hardware and software
- Assessment of internal practices
- Assessment of staff skills
Your technology plan will include:
- Identification of immediate needs
- Review of hardware fault-tolerance strategy (servers and critical workstations)
- Review data fault-tolerance strategy (backup, anti-virus/anti-spam, anti-spyware, critical updates, power conditioning)
- Recommendations of efficiency improvements/cost-reducing strategies
- equipment life expectancy report with timeline for upgrades and replacements
- implementation and scheduled maintenance program
- A disaster recovery plan
DISASTER RECOVERY PLANNING
Why do you need a disaster recovery plan? Most people think of fires, break-ins, weather related or even sabotage. In today’s technological environment, an additional reason organizations are looking at appropriate disaster recovery plans is for legal reasons. Today’s legal system allows attorney’s to have subpoenas issued for access to all voicemail and email backup and other technology sources. Without access to this data, your day to day activity of running your organization can turn into a legal nightmare.
NetTarius works with clients to protect your organization before disaster strikes. The first step is creating a Disaster Recovery Plan. We can help you get started right now. We will put together a comprehensive plan for your entire organization, taking into account key things crucial to your recovery, and establish a formal process to be followed when a disaster occurs. Your Disaster Recovery Plan will be a comprehensive, step-by-step process covering everything from contacting your local authorities and insurance carriers, establishing your emergency operations center, re-establishing phone service, sourcing equipment, restoring data, and everything else that needs to happen in order to restore your organization's operational capability.
Fully managed solution that provides you with a cost-effective way to bullet-proof your data
NetTarius offers the only complete cohesive Backup and Disaster Recovery Solution (BDR) for Windows 2000 and Windows 2003 Servers. This reasonably priced, all-encompassing solution provides Small to Medium size businesses with near real-time backups that also include seamless off-site data storage along with multi-year archiving and fast server virtualization capabilities. There are advanced restoration options like file and folder level restorations, with Exchange message and mailbox recovery and bare metal restorations to dissimilar hardware. Within hours, the unique NAS device can also be configured to function as a virtual server if needed. This solution will replace management intensive, error-prone tape backups while providing much more.
This new NAS-based technology performs data backup at the block level where the actual 1's and 0's are captured from the hard drive essentially eliminating failures related to open files. Block level data is raw data which does not have a file structure imposed on it. Database applications such as Microsoft SQL Server and Microsoft Exchange Server transfer data in blocks without having to worry if files are open or being used. Block transfer is the most efficient way to write to disk. Backups are performed as frequent as every 15 minutes providing clients with an increased amount of restore points when compared to traditional tape backups.
Data is securely sent from the local NAS device to high availability, redundant off-site colocation facilities. All aspects of the on-site and off-site solution are monitored 24X7 by NetTarius NOC. NetTarius BDR solution gives organizations the ability to continue to function even after a disastrous event without the need to deploy redundant hardware and software and the need for them to invest in costly fault tolerant systems. NetTarius solution allows the clients to provide a solid, more frequent backup and a well thought out recovery strategy that is the primary component of a Business Continuity Plan.
New! Backup and Disaster Recovery Solution
- Complete Server Volume Image
- Disk to Disk Block Level Backups
- On-Site and Off-Site Solution
- Virtualization of Failed Servers
- Bare Metal Restores to Dissimilar Hardware
- 24X7 Monitoring and Management
- Exchange Mailbox/Message Recovery
- SQL Server Database/Table Recovery
- Backups Frequent as Every 15 Minutes
- 2:1 Compression of all Stored Data
- 256-bit Secure Storage and Off-Site Transfer
